Future Digital Finance West 2017
December 4 - 5, 2017
The Wigwam, Phoenix, AZ
Contact Us: 1 (888) 482.6012
Andrew Flicker
Director, eCommerce Pricing & Intelligence
Leslie's Poolmart
Check out the incredible speaker line-up to see who will be joining Andrew.
Download The Latest AgendaMonday, December 4, 2017: Innovation And Digital Transformation Day
Monday, December 4th, 2017
4:00 PM Retail Guest Speaker: The Worst Ways to Connect with Today’s Digital Consumer
Businesses are increasingly expected to build and maintain close connections with consumers, even as the opportunities for businesses and customers to connect are fragmenting and multiplying. This session gives an e-commerce perspective on the many ways businesses can inadvertently sabotage their efforts at customer engagement and destroy lifetime value- and discusses better strategies for successful relationships.
- Discover how businesses can confuse or neglect to segment their audience
- Learn how noise and random events can be mistaken for audience shifts
- Understand how failed engagement efforts can reinforce bad strategies
- Find out the top illusions businesses use to trick themselves about their customers
- Use the missteps of others to drive better decisions