Future Digital Finance West 2017
December 4 - 5, 2017
The Wigwam, Phoenix, AZ
Contact Us: 1 (888) 482.6012
Vaduvur Bharghavan
Co-Founder & CEO
Ondot
Check out the incredible speaker line-up to see who will be joining Vaduvur.
Download The Latest AgendaMonday, December 4, 2017: Innovation And Digital Transformation Day
Monday, December 4th, 2017
9:10 AM Head of Digital Keynote Panel Discussion: Rethinking Digital: Bringing Customer-Centricity Bank to Banking
Heads of digital at banking institutions are bombarded with opportunities to add new technology, but understanding if that technology can truly help their customers is key. And with the growth of the fintech market, banks are struggling to understand if these products really help customers, and whether that technology should become part of their offerings. This panel looks at customer needs from a technology standpoint, to help you rethink your digital strategy in the long-term.
- Stop chasing “new shiny object” in terms of new tech so the customer doesn’t get lost in the process
- Understanding innovating is great but you can’t sacrifice your customers in the process
- Figuring out how to help your customer, and in turn, the relationship between banks and fintechs
- Ensuring any new technology can help meet a specific customer need (not just incorporating technology for technology’s sake)
- Identifying how you can plug fintech functionality into your bank (and whether partnering with fintechs makes the most sense to do that)
